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1009 Client Services Officer (Employment Service)

Job Order #: 
1009
Location: 
Dufferin and Allan
Rate of pay: 
$14.00 per hour
Shift: 
37.5 hours per week
Contract Type: 
Job Category: 

Industry: Technology

Responsibilities:

  • A client service officer dedicated to providing exceptional customer service 
  • Conducting inbound and outbound CS calls
  • Updating our Customer Information System (database)
  • Scheduling installations 
  • Conducting follow-up feedback with customers.

Requirements:

  • Excellent verbal and written communication skills in English
  • Demonstrated ability to meet performance targets, and contribute in a fast-paced, measured, and ever-changing work environment.
  • Knowledge of MS Office (Excel, Word, PowerPoint and Outlook)
  • High School Diploma or equivalent
  • Good analytical, problem solving and decision-making skills
  • Strong time management and organizational skills
  • Must be flexible to work different schedules often including evenings, weekends and holidays based on business needs
  • 1-year customer service call centre experience is preferred
  • Full training is provided to the right candidate.

This posting is only for clients who have registered with the Employment Service Program.  If you are interested in this position, please apply by clicking this link:  pcreary@tropicanaemployment.ca.

 

 

Contact person: 
Pamela Creary
Thu, 2018-03-15 11:34
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