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5178 Customer Care Specialist (Employment Service)

Job Order #: 
5178
Location: 
1490 Denison Street in Markham
Rate of pay: 
$ 14.00-$ 16.00 per hour based on experience
Shift: 
Monday to Friday 3:00 PM-12:00 AM; Saturday 10:00 PM-7:00 PM Monday and Saturday are mandatory days
Contract Type: 
Job Category: 

Industry:  Call Centre

Responsibilities:

  • Handle inbound and outbound calls of existing customers
  • Provide customers with positive experience
  • Negotiate payments and/or reasonable payment arrangements

 Requirements:

  • Versatile customer service experience
  • Criminal Background check
  • Exceptional verbal communication skills in English or Bilingual coupled with professional phone etiquette
  • Proven ability to achieve targets
  • Dedication to maintaining a superior customer experience
  • Basic computer/keyboarding skills
  • Enthusiastic and a positive "can do" attitude
  • Deal with highly confidential information in secure environment

Employee Benefits:

  • Paid training
  • Medical benefits eligibility after the 3- month probation
  • Additional incentives based on performance.
  • Great growth & management development opportunities

 

If successful, the training will commence on May 27, 2019 and June 10, 2019. The training schedule will be Monday-Friday 10:00 AM-6:00 PM for one month.

 

 

Contact person: 
Maxine Edwards
Fri, 2019-05-24 06:28
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