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8157 Customer Service Representative- No sales (Employment Service)

Job Order #: 
8157
Location: 
Yonge & King
Rate of pay: 
$16.00/hour
Shift: 
Must be available to work shifts between Monday to Friday from 9am to 9pm and Saturdays from 10am to 6pm (8 hour shifts per day and 2 days off every week)
Contract Type: 
Job Category: 

Industry:  Financial

Responsibilities:

  • Support Dealer calls/emails for new credit applications for consumer financing
  • Complete third-party verification calls on new applications
  • Review paperwork for accuracy and enter information in to internal application system
  • Communicate with Dealers to gather missing information to complete applications
  • Update customer information in the systems as required
  • Provide customer service to customers inquiring about their accounts
  • Provide consistent service to achieve service level targets established
  • Discuss payments and arrangements with customers at various stages of delinquency
  • Support other administrative tasks as required
  • Remain calm and focused on meeting customer’s needs in confrontational situations
  • Candidate must be committed, flexible, self-motivated and able to work effectively with minimal supervision and direction

Requirements:

  • Excellent oral and written communication skills
  • Superior sales and customer service skills
  • Excellent decision making and multitasking skills
  • Attention to detail and comfortable working in a fast paced environment
  • Proficiency using PC applications and ability to work with multiple technological platforms and product systems
  • High energy with a positive attitude and a team player
  • Experience and/or qualification within the financial sector, bank or a leasing company is desirable
  • Experience with LeasePlus or any other leasing/financing software will be considered an asset

This posting is only for clients who have registered with the Employment Service Program.  If you are interested in this position, please apply by clicking this link: jpereira@tropicanaemployment.ca

Contact person: 
Jackie Pereira
Tue, 2019-01-29 21:41
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